Sales Terms

Sales Terms

Inspect all merchandise thoroughly upon receipt. We will correct any errors in shipment on our part, upon verification of the error.


Payment Method

Credit card payments by Visa, MasterCard, American express and Discover.  Available also C.O.D. payment.

Shipping/Drop Shipments

Unless otherwise requested Louis Ferre, Inc. ships all order via UPS Ground. Upon request only, we will ship via Next Day Air, Next Day Air, Next Day Air,  - Saturday Delivery, Second Day Air, Second day Air(AM).

There is an additional drop ship fee of $20.00 per package for any shipment delivery to any site other than the customer’s business site.

Return policy

1). Return request must be made within 15 days of date on invoice.

2). You must request return authorization Form from Accounts Receivable.

3). Any package without a return Authorization number will be refused.

4). The returning party must prepay freight.

5). Returned merchandise must be in mint condition and is defined by Louis Ferre Inc. as: no missing labels or tags, hair net not removed, item not combed/fluffed, or tried on by customer. All merchandise must be in its original shipping box. An original invoice must accompany each return.

6). Upon approval, credit will be applied to your account, no cash refund.

7). There will be a $15.00 re stocking fee for all synthetic hair and $30.00 for all human hair and human hair blend.

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302 Fifth Avenue

New York, NY 10001



M-F 9:30am - 6:00pm (ET)

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